You always know where your project is.
Every client gets a private portal: one page per stage, showing what is done, what we are working on now, and what happens next. No chasing for an update, and no wondering whether anything is happening.
This is a real one.
Not a mock-up, and not an invented example client. This is the portal we are using to build the website you are reading now, photographed from the live page.
What's on it.
Stage 1
Requirements
Fourteen plain-English questions about your business, each with a short note saying why we're asking. Your answers save as you type, so you can stop and come back.
Stage 2
Design
The design, with your own answers on the screen beside it — editable, so you correct the brief against what it produced rather than describing a change for someone else to interpret.
Stage 3
Build
Every agreed page as a list, ticking off as it is built. This is the stage where clients usually hear nothing at all.
Stage 4
Testing
What we test and what each test means, in plain English — including sending a real message through your contact form to prove it arrives.
Stage 5
Pre-launch acceptance
Your walkthrough of the finished site before anything goes live, with a record of what you approved.
Stage 6
Launch and handover
Your final go-ahead, then the keys: the code, the manuals, the build log and the test results.
Why it exists.
Because the usual experience of having a website built is silence. You approve something at the start, hear nothing for three weeks, and then get sent a link. If it isn't what you expected, it is far too late and far too expensive to say so.
The portal is how the six approval gates actually reach you. Each stage is a page, each page ends with a decision, and nothing is built on top of something you haven't seen.
It's private. Your portal is not indexed by search engines and is not linked from anywhere public. It carries your project's real terms and your own answers, so it is yours and nobody else's.
Already a client, and lost your link?
Your portal lives at a private address, so there is no login and nothing to remember. If the email has gone astray, ask us and we will send it again.
Email drcolvin@p3mai.com with your business name, or use the contact form. We will check it is you and resend it the same day.
We will not put your portal behind a password. It would mean one more account for you to lose, to protect a page that already tells you nothing you did not write yourself.
Want to walk through one properly?
Ask and we'll take you through a live portal on a call — every stage, including the parts where things went wrong and had to be fixed.
Start yours here.
The first thing a new project does is answer these questions. They are the same ones you have just seen in the portal — asked here first so we can read them before either of us commits to anything.
About fifteen minutes. Four questions are required and the rest are optional; a blank tells us something too. What you write becomes the brief we build from, and if we go ahead it is waiting in your portal on the first day rather than being asked again.